How do I empty them? There are two ways to do this.
Remove the Comfort Urinal Cap and empty urinal bottle contents down the toilet when convenient or by a helper.
Using a gloved hand, reach your finger into the bottle to pull the inside of the cap outwards to create a funnel and pour the contents down the toilet. Replace inside of cap for next use.
How do I clean them? The urinal and urinal cap is only for your personal use, and it is recommended to clean it thoroughly after each use, when convenient or if you have help, with both soap and water. Is the urinal cap a lifetime product? It is recommended that the comfort urinal cap should be replaced after each use if the user has an infection of any kind to prevent any additional bacterial contamination.
Can the Comfort Urinal Cap be used by more than one person? To reduce the risk for cross-contamination, the comfort urinal cap should only be used one per person. It is highly recommended that anyone in need of a male urinal to purchase their own personal urinal and cap and should not share.
Warranty and Returns Policy
Warranty LJB Product Solutions, LLC* makes no warranty, either expressed or implied, beyond a 30-Day Return Window subject to our return policy (Return of a Non-Defective Product). This extends only to the original purchaser.
LJB Product Solutions, LLC is not liable for any loss, cost, expense, inconvenience or damage that may result from use or inability to use The Comfort Urinal Cap in its correct capacity. Under no circumstances shall LJB Product Solutions, LLC be liable for any loss, cost, expense, inconvenience or damage exceeding the purchase price of The Comfort Urinal Cap.
Return of a Non-Defective Product We will only accept unused products back within 30 days of purchase. Although returns are not required to be in its original packaging, if upon receipt of product we find it has been used or the product has been damaged in any way, we will not issue a refund. Any return shipping fees are the responsibility of the customer.
Return of a Defective Product To return a defective product, please contact our Customer Service Department at (855) 794-9946.